1. Information We Collect
When you use FixRally, we may collect the following types of information:
- Personal Information: Name, email address, phone number, home address, and payment details when you create an account or book a service.
- Usage Data: Information about how you interact with the app, including pages visited, features used, and time spent.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Location Data: With your permission, we collect your location to connect you with nearby service professionals.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and payments
- Match you with qualified service professionals in your area
- Send you booking confirmations, updates, and reminders
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage trends to improve user experience
- Detect, investigate, and prevent fraudulent or unauthorized activity
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service Professionals: We share relevant booking details (name, address, service requested) with the professional assigned to your job.
- Payment Processors: We use secure third-party payment processors to handle transactions.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for location tracking through your device settings
7. Cookies and Tracking
Our website and app may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
8. Children's Privacy
FixRally is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app and on our website. Your continued use of FixRally after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: ronmediainfo@gmail.com
© 2026 Ronmedia Team. All rights reserved.